AI Chatbot 101
What is it?
Let’s start with first educating on the word “chatbot”:
Chatbots: software programs that engage in text (or audio prompted for visual disorders) in online conversations with humans. They are useful in generating automated responses removing or lessening the need for an actual human representative to respond.
Let’s now move on to “AI chatbots”:
AI chatbots: software programs that understand spoken or written human language based on Natural Language Processing (NLP) capabilities. Imagine a chatbot that doesnt need you to be quite to literal and precise in your query, as they can detect the intent of a query that a user types in and deliver the best response to it. Bonus: the chatbot is getting to know you better and better and can produce responses based on how many times you have educated it on yourself and what you are looking for.
What is the difference?
Basically- chatbots have a pre-programmed list of responses and each question doesn’t change it’s ability to respond to you. AI Chatbots get smarter, more efficient, and less “programmy” the more you and others educate it.
Advantages
Where can I try this out?
https://openai.com/blog/chatgpt
PS- we are in no way soliciting or promoting the use of these- simply just sharing what we learned with our tech friends.
Meeting All of Your Telecommunication Needs
SERVING ALL OF SOUTHERN CALIFORNIA
At Southern Cal Telecom Inc., our professional staff can install, design, and maintain just the ideal system for your company. At our data and storage center, your data will always be safeguarded with the highest levels of security. Count on us for the right carrier service (VoIP and hosted PBX phone system), security and surveillance systems, and more!
